Panasonic — Panasonic mobile got dead no service by service centre

Address: 492001

With great displeasure, i would inform you that i had purchased one Eluga
A2 Phone in the month of December 2016 and the phone got dead last month
which is in warranty period. For repair, i had handed over the Phone to
your authorised service Center at RAIPUR, CHHATISGARH on 02.06.2017. But
even after 10 days i could not get the phone repaired and i got reply from
the service center that panasonic is not supporting for supply of parts and
they can't commit when my phone will be repaired.*

*I also contacted your customer care yesterday but could not get any
satisfactory reply.*

*Phone of other companies are getting repaired within 1-2 days but
unfortunately its a problem with your company. I have already submitted the copy
of the bill and the receipt from the service centre to you by email earlier. Please resolve my problem