[Resolved]  Panasonic — Panasonic tv model: th-40c400d servicing required at habsiguda, hyderabad

Address: 500007

Website: www.panasonic.com/in/consumer/tv-choose.html

I have purchased panasonic tv model: th-40c400d from reliance digital nacharam village, uppal mandal, rr dist. Hyderabad - 500076 on[protected] for an amount of 44, 900=00. For installation and 8 pin belkin they have charged extra amount. Now the tv is not working. I have informed this and your service man has visited and said the tv has to be send by me to the service center at khairatabad hyderabad. Further he said the repair cost may be ranging between 5000 to 25000 depending on the nature of the problem. When i contacted the service center at khiratabad hyderabad, he said i have to bring the tv with my own transportation charges to khairatabad that too from monday to saturday only. Further he said i have to deposit half of the repair charges in advance then only they attend it.

Sir i have invested nearly 50, 000 only two years back and for repair i have to pay another 25000 approximately and also apply for leave (Sunday is closed for the sevice center) to take tv to service center. Is it fair for a middle class person like me. Why after investing 50000 also there is a problem with tv with in two years only. Why the product even though it is electronic not working even two years. We have grate faith in brand of panasonic.
Hope you will kindly look into the mater and do justice.