Panasonic — Poor customer support

Address: Hyderabad, Andhra Pradesh, 500035

Website: www.panasonic.com

Dear sir/madam,

I bought panasonic viera connect 3d led tv on may 2013. It was working fine till the warranty period. Exactly after completing service period its started giving trouble every 3 months. I have given for servicing in aug 2016, they told we have to replace mother board (Not mentioned exact reason to replace). After that again in jan 2017 same problem occurred and again same thing they told we have to replace mother board. These guys know only replacing the parts they dont know how to repair and the way the talk with the customers not at all acceptable. Now again we are facing problem and given for serving. Its been more than 10days but no updated from them. I spoke with asm and asked him to give me permanent solution as i cant pay part replacement and service charge for every 2-3 months. Please look into this provide me permanent solution else replace my tv with new one.

Regards,
Santosh