Panasonic — Replace product

Address: 380058

Hello sir/madam,

I would to like replace panasonic washing machine 6.5 lt. Because some technical problem when machine run, lost of noise when run for washing, we purchase just before 20-25 days. Your service person visit already 2 time in 5 days, but problem is still there, we told that person & dealer also for replace machine but they bot are said " this is not in our roll,

O please give proper solution, a big & good image for panasonic in my mind, but this time i am very dispointed.

Thanks