Panind — Documents already delivered on 01/12/2021 for PAN Card application Order No. HA-[protected] LO

Pkb4

from Indore, Madhya Pradesh

Dec 10, 2021

Address: PANIND Services Unit, No. 5, Site 4, Vikaspuri, New Delhi - 110018, India

The Annexure A along with the attesting officer's ID sent through Speed Post receipt no. EI[protected]IN on 29/11/2021 & the same has been delivered in their office on 01/12/2021, even then they are asking for the same (mail dated 09/12/2021 received from their support team).
My son's exam admit card is on hold for PAN Card submission.
Request to support & instruct the PanInd team to check the documents delivered in their office & process the application in a faster mode.
It is beyond understanding that the delivered envelope could not be found & opened in 10 days time.
The status of the application is still the same as "APPLICATION WITHHELD FOR PROCESSING. DOCUMENTS AWAITED FROM APPLICANT" from 26/11/2021.
Phone calld to their customer support are not getting connected. I have tried their both the number 21 times yesterday, but not able to contact.
Regularly following up the matter from more than a month still not getting any satisfactory reply.

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Panind customer support has been notified about the posted complaint.

Dec 14, 2021

Updated by Pkb4 Even after repeated reminders, no resolution to my complain. They are not even answering the calls. I have called multiple times to their both the numbers, numerous mails have been sent to them, but no reply has been received till now. The required documents have also been sent & delivered to their office, I have attached herewith the speed post tracking also. Which shows the delivery of documents to their office on 01/12/2021, still there is no resolution.

Dec 15, 2021

Updated by Pkb4 Again and again asking for the hard copy of Annexure A, which was already delivered to there office on 01/12/2021, even then they are asking for the same in their mail dated 14/12/2021, they could not even trace the delivered documents in 15 days time, calls to there helpline numbers are not getting connecting. Seems this is a fake company cheating the people in the name of Govoernment services.

Verified Support

Dec 17, 2021

Panind Customer Care's response As discussed with our executive, we hope your query has been resolved

With regards
Panind

Dec 21, 2021

Updated by Pkb4 No, my query has not been resolved till now. The PAN card application is still not processed. I have not received the PAN card. The status of the application is still the same as earlier - "APPLICATION WITHHELD FOR PROCESSING. DOCUMENTS AWAITED FROM APPLICANT.

Following Documents are Required : -
17/12/2021 11:55:33-ON HOLD. DOCUMENTS AWAITED FROM APPLICANT

KINDLY SEND US SCANNED COPY OF REQUIRED DOCUMENT PROOFS TO EMAIL ID : [protected]@panind.com"