Pantaloons Fashion & Retail — order no 3710040 unsuccessful

I had made online transaction on[protected] using my gift card and credit card, the amount is debit from account order is not not conformed. I called your custormer care first person is saying that with 3 days money will be refund to my account, second person is saying that 5 to 7 days and third time your executive told i will forward to back end time and it will take 3 day but till now it did get my money back. What worst services if it is not solved i will goto the consumer court against.