[Resolved]  Pantaloons — harassement

Address: Lucknow, Uttar Pradesh

I went to pantaloons saharaganj mall hazratganj lucknow at 9pm to buy some kurtis but did not. So as i was on the exit door the RIFD (security system) starts to beep the security guard asked me to step aside all the male staff of the store collected over there, it was harassing and humiliating as all of them started declaring me a shop lifter, without seeing the cctv. A lady guard asked me to come in some room for checking. I refused and rejected and asked them to call the police but all the male staff started abusing and forcefully stopped us at the exit of the mall. They kept harassing us me my mother and my brother who came along with me as the already set me aside for 10-15 minutes they could have seen the cctv or collected some evidence to prove me a culprit.i was not running but they were overpowering us. There was a bald man who stopped our car at the exit parking of the mall. I want to ask you that what kind of staff you have in your store who does not have the respect for women .They were not only manner less but cheap in every aspect. Is this quality and orientation you provide to your staff towards your customer. Kindly get your security system checked. I am sorry to say that if you cannot reply and take some satisfactory action we are planning to some legal action.
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Aug 14, 2020
Complaint marked as Resolved 
Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
 
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    Pantaloons Fashion & Retail Phone
    +91 86 5290 5000
    Pantaloons Fashion & Retail Address
    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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