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Parimatch India Complaints & Reviews

3.8
Last updated Apr 29, 2024
Complaints 1079
Resolved
820
Unresolved
259
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Parimatch India reviews & complaints(1079)

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E
EchoEnigma
Apr 29, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I need to withdraw some of my funds from Parimatch, but I can't get a response from their technical support. I've tried contacting them several times through different channels, but I keep receiving the same answer: "Please wait due to technical issues." It's been a week already, and the money still hasn't appeared on my card. I just need to get back all my funds.
Apr 30, 2024
Complaint marked as Resolved 
So, I decided to try my hand in the cryptocurrency sphere. Many of my friends are actively involved in trading. The transfer indeed took about 15 minutes, but it all went smoothly. Now, I've decided to try myself in crypto trading as well.
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    CreativeMind_77
    Apr 28, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Licensing concern

    I wanted to register with Parimatch and make my first deposit, but before registering I just wanted to read the company's licenses. I contacted support for this question, but I was insulted and told that all the licenses are on the site and that I did not look for them there properly. This outrageous behavior of casino representatives scares away players who are ready to give their last money for the received excitement. Think about your...
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    MusicLover23
    Apr 28, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Missing game

    I really loved playing the game Wicked Dice from the provider Skywind. I always made bets according to my own strategy and that was the reason why I was making a good amount of money every month. But yesterday this game disappeared from the PM site catalog. I spent a lot of time to find it, but all in vain. What reason do you have to remove one of the most popular games? Did you do it on purpose because I won large sums in this game? I have...
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    Pixe1
    Apr 28, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Appraisal of Parimatch IPhone App

    I would like to leave my feedback regarding the Parimatch iPhone app. I really don't like the fact that this app is not comparable in convenience to the PC site. Too many bugs, too few games (unlike the website), too slow to open games. The app looks very imperfect, like it was developed by students. Too surprised to see such an app from such a famous world class casino....
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    Dynasty
    Apr 28, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Website Woes

    My Parimatch website has stopped opening. What can it be connected with? I just wanted to fund my account and place bets on some sporting events on basketball, but if the site does not open, how can I do it?...
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    Destruction
    Apr 28, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Account Breach

    Someone accessed my account .I had 25, 000 Indian rupees in my account which I deposited less than a month ago. After that I have never placed a bet or logged into my profile. What was my surprise when I logged into my gaming account but saw only Rs. 1750 in my balance! Recently, I was entering my account password on some site similar to Parimatch casino site. I thought it was another site that belongs to this casino. It was after this incident...
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    AstroAdventurer
    Apr 27, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Hi. I am unable to recover my account password. Every time I enter my username, I get an error about user with that name not found. I wanted to place some bets, but I can't do that without accessing my account. I'm sure I'm entering the correct username, but I'm still getting the error. I want someone from tech support to contact me and help me regain access to my account. Please do so immediately.
    Apr 29, 2024
    Complaint marked as Resolved 
    I am happy to report that the password recovery problem has been resolved. It turned out that I had made a typo when entering the username. Thank you for your prompt support!
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      NebulaNomad9
      Apr 27, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      My deposit of 15, 000 Indian rupees was frozen for the reason that I did not pass verification. I repeat once again: I am not going to provide my documents to third parties as I do not trust Parimatch. I want my money to be returned to me along with my winnings and I will never continue cooperation with this company again. I believe that verification is not mandatory for players, so I demand that I get all my money back!
      Apr 29, 2024
      Complaint marked as Resolved 
      All right, I've been verified. I didn't want to lose my money. In the end I am ready to share the good news - my problem with frozen deposit in Parimatch has been solved! After successful verification of my account, I got access to my funds. Thanks to this experience, I realized the importance of verification for the security of my account and I can enjoy the game in peace.
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        B
        BioHazardWanderer
        Apr 27, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Locked Out

        I have been playing with Parimatch for 3 years. Before that I didn't encounter any serious problems playing in this casino. But yesterday what I was most afraid of happened: my account was blocked due to betting automation. I don't know what this is about and why Parimatch is accusing me of this. I believe that Parimatch has no proof that I used third-party programs to automate bets. Please unblock my account!...
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        R
        RogueZephyr91
        Apr 27, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I often play a game called Double Digger. I usually win about 6 out of 10 bets. But lately something has happened to this game. I now win only 1 or 2 times out of 10. For this reason, I have lost more than 5000 rupees! While I used to be able to win quite well, now the game is just taking all my money from me. I'm even afraid to imagine what the winning odds are in other games. Patrimatch is not the same anymore, I suspect they influence the course of many games!
        Apr 29, 2024
        Complaint marked as Resolved 
        I started winning in Double Digger again! I often lost because of changes in the algorithm of the game, now I changed strategies and everything is working out, I'm back in the plus.
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          ZenithJesterK
          Apr 27, 2024
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Today I tried to deposit Rs. 25, 000 to my game account. I used RuPay for this purpose. What was my surprise when after successful recharge I saw on my balance...0 rupees! I refreshed the page but the balance did not change. I did this transaction exactly 8 hours ago, but the money still hasn't been credited. I am starting to worry about my money, as the recharge amount is not a small amount and I have to be nervous. I contacted technical support via the email listed on the website, but I haven't heard back from them. I feel as if no one works in this casino and the money just goes to scammers. I will be contacting law enforcement if my money is not credited today!
          Apr 29, 2024
          Complaint marked as Resolved 
          Got a reply from technical support. My 25, 000 rupees finally returned to my gaming account. I still don't know what the problem was.
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            R
            rockybhai555557741
            Apr 27, 2024
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            Sir i made a withdraw of 3960rs in parimatch, still i didn't receive the amount to my account but in the withdrawl section it is showing withdrawl is approved. when i tried to complaint against to the customer care no one respnded properly
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              E
              EternalEmberwitch
              Apr 26, 2024
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Improving payment methods and processing time in Parimatch

              I don't like the fact that many payment methods in Parimatch are either unavailable or it takes too long for the money to arrive on the balance of the game account. Why can't we add more payment methods or optimize the work with those payment systems that cooperate with PM? You have to spend too much time to wait for the money to arrive to the game account....
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              F
              FrostbiteFury
              Apr 26, 2024
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              disappointment with parimatch service delays

              I felt disappointed with Parimatch. Before, transactions were carried out promptly, but now even the crediting of deposits is delayed, which is annoying for me. I expect that the company will be able to clarify the reasons for these delays and take steps to fix the problem. Reliability and efficiency are important for customers, and I hope that Parimatch will be able to once again provide high-quality and convenient service for its players....
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              C
              CrystalWaves
              Apr 26, 2024
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Account deletion error despite exsting funds

              I haven't done any betting for a long time and decided to log in to my account, which hasn't been used in over half a year. My surprise was huge when I encountered an error saying that such a user did not exist or had been deleted! Nevertheless, there were still funds in the account, albeit small. What should I do in this situation?...
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              E
              EnchantedExplorer
              Apr 26, 2024
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Verification process delays and frustrations

              For five days now I have been facing difficulties in the verification process on the Parimatch website. I have provided all the necessary documents as required by the support team, but I receive a reply that the information provided is not enough to complete the verification. This situation is preventing me from withdrawing my winnings and to be honest, I am starting to feel tired of the process. Any advice on what to do next would be appreciated....
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              S
              ShadowSculptor
              Apr 26, 2024
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Duplicate Email Error

              I encountered a problem when trying to register on Parimatch: the system reports an error stating that a user with the same e-mail address already exists. But I'm sure I haven't registered on this site before. Could it be some technical error? Please clarify the situation....
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              P
              PheonixRisingZ
              Apr 26, 2024
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Negative experience with card verification and login issues on Parimatch

              I won a decent amount of Rs. 9000, but ran into a problem: my card failed verification. Soon after, when I tried to log in to my profile, the site page just wouldn't load. Why wasn't I warned that I needed to verify my card before I started playing? If I had known this in advance, I would have verified the card first and only then placed a bet. As a result, I have a negative impression of the company....
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              B
              BlazeVortex
              Apr 26, 2024
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Loss of funds after app update

              After updating the Parimatch app, I lost money from my account. I know for a fact that no one accessed my cell phone, which means that no one logged into my account and could not withdraw my money. I wanted to place some bets, but I got a real shock when I saw that all the money was missing from my account....
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              SereneShadow
              Apr 26, 2024
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Simplifying the Parimatch app interface for better user experience

              Understanding the functionality of the Parimatch application seems to be a difficult task. Although it seems that the interface should be intuitively obvious, this is not always the case. It would probably be wise to simplify the functionality of the application, making it more comfortable for the user. I believe that an inexperienced player would have great difficulty learning the functionality of this app....
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