[Resolved]  Park Royal Holidays Pvt Ltd — Not giving booking when required please help me in getting my refund

Address: B2- 504 , Westgate Business bay, opposite andaz party Plot Divyabhaskar Road, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat 380015

Website: www.parkroyalholidays.com

Hi,
I have buy their membership. My membership ID 12238. They promise me at the time to buying the membership that they provide me holidays of 5 nights and 6 days every. And my membership term is 3 years. They only provide me only 1 holiday of 3 nights at the time of buying the membership. And now whenever I request them to give me holidays they made excuses and told that we have no inventory on your dates. Please change your dates and when you changes your date they again told you same thing. I made a request for holidays in feb 2023 they did not provided me the same and now in March also I made a request for holidays in 16 to 18 March and now again they are telling the same things. There customer care person is not professional and they don't understand your feelings. They just say that we have no inventory. Please help me in getting my refund bach because I am chasing this since long.