Partha Dental Clinic — Billing and irresponsible staff

Address: Flat No:11-9-52, First Floor, JVR Tower Beside Omni Hospital,, Nagole Road, Kothapet, Hyderabad, Telangana 500035

I have been getting treated at partha dental for orthodontics since last 18 months, i was initially promised this would take 6 months for the complete treatment and i was charged full 40k for the treatment. Later they have changed their words and said that it would take minimum of 24 months. They call me once in every 2 months for getting it cleaned/changed. Since lockdown i've not been there for 3 months and suddenly they ask me to come there and they want to charge me additional 500rs for ppe kits for doctor to treat me. I don't think this is fair to ask customer to pay for it. Organization should bear it. We have been i'm tough situations during this pandemic and we aren't in a position to spend additional amount. They are being rude and they said they wouldn't treat us if we are not paying additional amount for ppe kits for doctor.