Dear sir
We booked two tickets from pondicherry to palakkad (Round trip). The journey was excellent and convenient. No doubt and reached palakkad on time. But on return journey on 24th nov. (Sat) the bus has not come on time i. E. 8 o' clock to palakkad bus stop and it was delayed by 50 minutes. We both husband and wife standing in front of godrej interio since there is no facility to sit. As per instructions we came by 7.45 pm itself and waiting for one hour. It was a tiresome/ irritating experience and felt bad about it. Hope it will not happen in future. We are regular customers since 7 years in various routes.
Palakkad to pondicherry : bus no. Kl 07 cn 4799 my pnr bspt[protected] seat no, 5 & 6. .
Note:
Please take the matter as a serious issue and make sure that it will not happen in future. Because punctuality is most important not only in bus train and flights but also in life. I am a retired staff of sbi worked for 35 years. I was not late. Even a single minute through out my carrier to bank. It was highly appreciated by the management on my retirement day not only by top officials but also by others including customers.
Thanking you.
N santhanam Was this information helpful? | 
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