Passport Office Ahmedabad — Rude and insensitive behaviour with senior woman applicant

Address: 380006

Website: passportindia.gov.in/AppOnlineProject/welcomeLink

It is extremely disgraceful for passport office employees of ahmedabad branch.
The employees are not professional.
They are not properly trained at all about how to behave with consumers.

My mother (age 60) was asked to reschedule her appointment because the order of name was not proper in one document. My mother then made an affidavit and appeared on the rescheduled date with corrected document.

The lady employee (must be 22-25 years old) sent her back without checking the document asking my mother to go and get an ackowledgement reciept. My mother went back home (in the bus) in a rainy noon, got the reciept, reached to passport office again. She sttod in the long que, outside the office (no sitting arrnagement). When finally she reached to this same girl (employee) after a long wait and hassle, the INSENSITIVE, girl shamelessly told my mother, "Take your documents back. Come again tomorrow with another appointment. your time is over. We can not process your documents".

IS THIS HOW YOU ARE TREATING YOUR SENIOR WOMAN CONSUMERS ???????

SHAME SHAME SHAME !!!