Passport Office Ahmedabad — Tatkal passport application still in process after 15 days

Address: 380001

I am complaining on behalf of my husband dhruval mehta living in ahmedabad. I am here in aucolander from last 3 months. When he applied for pcc to come here and join me, passport officer said he has to reissue the passport and add spouse name in it. He applied for tatkal passport and paid 4000 rs and when he went to the passport office on the scheduled day they said police verification will come in 2 days and then passport will be delievered. He waited for 4 days abd went to police station they said they didnt have any imformation. he went to passport office and those people said your passport is damaged and you need to submit one affidavit. He will submit the affidavit this week and it's been almost a month. Why disn't they say at the first time only about the damaged passport issue and why these people taking extra 2500 rs if they are not able to give passport within 3 days. I am waiting and struggling here all alone. I am on student visa and I dnt know anybody here. Can you people realise the seriousness of the situation? I am sending the same details to all the chief officers related to passport seva India. Contact me on [protected]@gmail.com