Passport Office Bhubaneswar — delay in passport

I have called too many times for my passport inquire but no one has responded.. I have applied it on july and it's been 4 months no action has been taken yet. It's very urgent please look in to this. I have raised 2 complaints and no action has been taken yet.. I have called to passport seva kendra bhubaneswar and they are asking to wait or contact with regional passport office. I should get it by 1 month but it's been 4 months i am following up and not getting any response.
File no - bh53c[protected]
Name - monika priyadarsini patra
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    Passport Office Bhubaneswar
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    Passport Office Bhubaneswar Phone
    +91 67 4256 3860
    +91 67 4256 4470
    +91 67 4256 3855
    Passport Office Bhubaneswar Address
    A-119 Unit-VIII, Nayapalli, Bhubaneswar, Odisha, India - 751012
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