Passport Office Ghaziabad — delay in passport renewal process

Address: Ghaziabad, Uttar Pradesh

Dear sir, i completed my passport renewal appointment from aligarh passport seva on 17/12/2018.
File no : gz04c[protected] but my passport status has been unchanged displaying i. E "application fees & documents submitted"till today, my documents has reached ghaziabad passport office but they didn't start my process, kindly check the attached photo please help
I urgently need passport for visa stamping
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    Passport Office Ghaziabad Phone
    +91 12 0270 1211
    +91 12 0270 0320
    Passport Office Ghaziabad Address
    CGO Complex-1, Hapur Road, Hapur Chungi, Kamala Nehru Nagar, Ghaziabad, Uttar Pradesh, India - 201002
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