Passport Office Ghaziabad — Delayed in Passport without any reason

Address: RPO ghaziabad

Sir/Madam,

Please see, I applied for passport for my son on 16 of dec, same day status showen it is under "Passport application is under review at Regional Passport Office." but now it is 19th of jan . I really need it as soon as possible. I tried to call passport office many times but no one pick th call. Please let me know if there is some issue.