Passport Office Ghaziabad — Passport not dispatched even after 3 months of application

R/Sir
l am from Haryana and I have applied for Reissue of my wife's passport and a fresh passport of my daughter in POPSK Baghpat (Ghaziabad RPO) UP on 27/05/23. But today even after 80 days our passport has not come to us while maximum time limit for issuing a passport is 30-45 days.
I have also complained about this on
CPGRAMS Portal and a grievance has also been posted on the passport website. But there is not any satisfied answer from them. When I inquired about this, I came to know that the Ghaziabad RPO do this with other state applications, they will keep the file of other state hanging for 3-4 months and after that they will reject it by putting any reason like address mismatch
Sir please take some action
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Even I'm facing this issue. When I visited RPO Ghaziabad, I came to know they do this with every other state applicant. I have seen people closing their application after more than six months. NO response to complaints. Higher authorities should look into this asap.
sattu.de89@gmail.com's [Complaint's author] reply, Aug 27, 2023
They do this to every person of other states even I complained to national portal CPGRAMS but they didn’t do anything.

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    Passport Office Ghaziabad Phone
    +91 12 0270 1211
    +91 12 0270 0320
    Passport Office Ghaziabad Address
    CGO Complex-1, Hapur Road, Hapur Chungi, Kamala Nehru Nagar, Ghaziabad, Uttar Pradesh, India - 201002
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