Passport Office Hyderabad — Worst service and attitude shown by Palepogu Udaya Lakshmi, Superintendent of Hyderabad Regional Passport Office.

Address: Hyderabad, Andhra Pradesh, 500008

Website: passportindia.gov.in/AppOnlineProject/rpo/rpoPages/rpoHyderabad/hyderabadRPO.html

This happened to be the incident of 9th June 2016 when i went to passport office in regards to the passport issue that i have to get the solution( Secunderabad - Telangana State).
Never i came across such a lady Superintendent (Palepogu Udaya Lakshmi) who behaves as if she is talking to slaves and not to the people who came for a solution in regards to their passport queries and issues. Being a highly qualified person and doing a professional job does not mean that she thinks others are inferior to her and talk in a rude & harsh way which disappoints people.For every simple question that i asked for clarification from her, i got harsh and rude answers from her which is not at all acceptable in this professional world.
Also she has received an award last year for being the Best Granting Officer from Ministry of External Affairs which is a kind of a shame.It should have been the Best Granting Officer for talking in a rude and harsh way instead of providing a solution.I hope this complaint will be addressed by Ashwini Sattaru (Regional Passport Officer - Hyderabad) on a serious note and further action will be taken from her end on priority.