Passport Office Patna — delay in issuing passport while applied through tatkal scheme

Address: Sitamarhi, Bihar

I had visited p. S. K. Patna on 25-06-19 for issuing passport under tatkal scheme. During document verification a little error (Spelling difference) came out. After rectifying those error i again visited p. S. K. Patna on 09-07-19 with fresh appointment. On that day all my documents are okayed and my passport is about to be issued just then i have been told by a. P. O. That my one old application (Offline filed in 2011) is still pending., so i have to bring closure letter from r. P. O. Patna then passport would be issued on very same day. I took appointment of r. P. O. Visited on 19-07-19 and took closure letter. Then again took fresh appointment for p. S. K. Patna and visited on 24-07-19 with closure letter of r. P. O.
It is my utmost surprise when i being told by p. S. K. Officials that your file would be processed at r. P. Office not here, reason told by a. P. O. That there is a differ spelling in father’s name in old file which does not shows in portal. I have tried to make him understand that in2011 everything is offline physically paper had submitted how it’s shows online, and if any spelling differ in father’s name in old file what difference it makes while it was already closed and closure attached. But he said it would be decided by r. P. O. Only. Till now four times i have to go to patna from sitamarhi about 140 kilometer.
If i being told the same on[protected] by p. S. K. Patna i have completed all the required process at regional passport office on very same day[protected]. I have being harassed (Send here and there) after depositing fee of tatkal service
I am an employ of national plastic industries ltd. Mumbai. And official thailand - tour of my company is scheduled on[protected]Itinery is attached) for which i have to submit my passport lastly within 2- 3 days failing would adversely affect my carrier / job. So, i humbly request you to get issued my passport. All my documents are submitted and verified by p. S. K. Patna.
Thanking you.
Hemant kumar
Mb.:- [protected].
File no. Pa[protected].
D. O. B. :- 01/07/1986.
E mail : - h. [protected]@yahoo.in