Passport Office Srinagar — Passport can't receive

Address: Srinagar, Jammu and Kashmir

Respected sir
I did not receive my passport yet.I completed the police verification both on current address and previous address.still i did not receive my passport.please look into this and let me know how to proceed about this
Name : Raziya Asif
No:-cs/pp/2015/293
When I check my status ( police verification is clear) i have received clear police verification certificate message[protected]
Please help me about this because i want passport is urgently...
THANKING YOU SIR...