[Resolved]  Pavithra Bandhan — very worst service hence need money back.

Address: 400701

Website: Pavithra Bandhan.org

Hi

This is ravindra mane, navi mumbai i have registered for personal marriage assistant by paying rs. 7500/- by neft. Before registering daily i used to get a call from your company executive nirmala & convincing me about will provide you the best service from our relationship manager. She told me that our rm will send you the profile once we select the profile he will arrange the meeting between both parties. Also once payment via done agreement on stamp paper will be signed between company & me regarding if company fails to fix marriage they will return back whole amount to customer. Manoj was the rm assigned to me for mumbai region but i found that whatever nirmala committed that never happened. Manoj number was shared with me but whenever i called him very rarely he picked up the phone and put it off in between without listening whole thing.

There was no any agreement signed by rm as said earlier by nirmala. Manoj use to send me the profiles on mail but whenever i request contact number of any profile i never ever received his reply in one attempt, i always need to do at least 3 follow ups it's feel me like i am begger.

àfter such things are intolerable to me i spoke with nirmala she asure me that such things will not happen in future & she will speak with manoj and asked me to put sagar kumar in cc but then also there was no improvement with manoj behaviour and there was no any impact of marking mail to sagar kumar & admin also. They also keep themselves silent on each mail. This time i really fade up and talk to nirmala & asked to return back my money. She asked me to put up mail on 6th october, then again reminder on 10th october & 3rd reminder on 27th october but nobody has shown the courtesy to reply on that mail. I spoke with nirmala after putting 2nd reminder she told me that i will receive reply in 2-3 days but still no reply on mail and now she is not receiving my calls at all.

This is really a pathetic. Relationship manager never knows how to behave with a customer even how to talk with them, he is not picking up phone may be he busy at that moment but after some time he should call back on same number.

I don't know where the problem is. Is it with company or their staff. May be the company motto is good but their staff is not providing that level of service.

At first instance if we see the company policies are looking very good like an money back return agreement on stamp paper, assigning relationship manager, he will arrange the meetings with 2 paries all these things looks good before taking service but after registering for service it is not showing anywhere.

Whatever the problem is but i am really not satisfied by your service. Hence i am requesting you to give me my money back.

Thanks & regards,
Ravindra mane
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