[Resolved] Pavithra Bandhan — wrong profile show me payment received to me

sanjaybhatt

from Mumbai, Maharashtra

Apr 16, 2018

Address: Mumbai City, Maharashtra, 400072

Dear sir,
My name radheshyam bhatt, your person dipali contact me whatup and send me profile women, he say this profile waiting my reply early payment after that give name to you. He say 3500 rs pay 6 month service providing to you.

After payment she left and no person your company services manoj comping he say 7500 pay after service providing he.

First person wrong information wrong profile give to me.

First person no. Is [protected] this girls miss guide to me.

Get immediately action ok. Refund my payment ok.

Am not inserted cheater people organisation form ok.

Regard
Radheshyam bhatt

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May 29, 2018

Complaint marked as Resolved

Pavithra Bandhan customer support has been notified about the posted complaint.

Apr 16, 2018

Updated by sanjaybhatt my name radheshyam bhatt my no [protected]

Verified Support

Apr 16, 2018

Pavithra Bandhan Customer Care's response Dear Sir,

Thanks for bringing your concern. I have replied on your mail and Mr. Manoj also supporting properly. No body shown you wrong profiles. For 3500 we provide online service where as only you need to provide us profile IDs and our responsibility is to share their numbers. For 7500 we approach the candidates on your behalf and fix the meeting by the relationship manager. Manoj never asked for 7500 he said pay the rest of the amount so that your ID will be upgrading to the offline service what kind of service you expect.

Only personalized service where you will get profiles from RM and they will help you to find some good proposals. But you have taken online service where only you will get online profiles and you have to searc hand approach the candidates on your behalf.

Regards,
Alena

Verified Support

Apr 27, 2018

Pavithra Bandhan Customer Care's response Dear Sir,

we glad to inform you that we have checked your service which is for online packages where you only need to approach the candidates. The profiles what we have forwarded it cost you 7500 and you have not paid for offline service which is called personalized service. you paid for online package where you can visit our website and find the profiles there online and get the contact numbers online. there is nothing fake or misguide you by anyone.

you can check your mail where we sent you the T&C initially by our staff. but you only ready for online package after we explained you everything. you enjoy your online service to get god response. you need to browse the website and use advance search option to get more proposals for you.

Regards,
Sagar Kumar

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Comments

Rahul drock singh

from Allahabad, Uttar Pradesh

Apr 24, 2018

Hey
I too have received a same text message like this on whats app
And i opted up for the ofline unlimited pacakge m.
And the service which i got was A1 Class

Mr manoj the RM supported me a lot for finding me a good match.

Still now i am in touch with them and there company.

Regards
Rahul singh

Pavithra Bandhan Customer Care's response, Apr 27, 2018

Verified Support

Thanks for your compliment sir.