Paybox — redemption request not done

Address: 560066

Website: www.pay-box.in

Hi respected sir, good morning.
My name is shiva
My paybox registered mail i'd is: [protected]@gmail.com. My two redemption requests of paytm mode was not done.
1) today (4th of january 2019) i make a request to send rs 100 to paytm mode of redemption request at this morning. But till now my request was not done. So do this request immediately. My redemption request id is given below
Dear shiva,
Your redemption request no b[protected] will get processed within 24hours. You will get a confirmation email & sms as soon the amount is credited to your wallet.

Click here to view your account.
Cheers
Paybox team
Sir please help me and give me your valuable answer regarding above transfer wasn't done.
Just now today morning (9:17am) iam getting one mail from your side that one is given below

Dear shiva,
Thanks for actively using paybox. You have earned rs.116.75 free paytm cash this week.
What will you do today to earn paytm cash?
Post a poll refer friendplay games
Cheers
Paybox team

4th january iam getting 100 rs bonus because of iam login continuously from 100 days that's why i am getting last week 100 + 16 rs from games and paid polls.
4th january i make arequest to 100 rs paybox to paytm transfer but till now iam not getting 100 rs amount in paytm. I saw in your t&c your clearly mentioned that if you're amount was not credited the amount was credited in your paybox wallet with in 48 working hrs. But 100 rs not credited in paytm or paybox. Why?
Pleeeeeeeeeeeease help me sir. Iam waiting for your valuable answer.
Iam using paybox from last 18 months iam huge fan of paybox. Please solve my problem. Iam getting this mony by doing games &paid polls daily 2rs like begger.
Iam stay at least daily 30 minutes in paybox site. So my humble request is please solve my problem.
Thanking you sir.