Paynimo / Techprocess Payment Services — double deduction the neetpg counseling fees from my account federalbank account number-[protected]. one not return back to my account

Address: 683517

Dear sir, on 17th of march i have transferred rs - 200500/- to mci as all india neetpg counselling fees ( (Transaction reference number:- [protected]) from my federal bank account number- [protected] . unfortunately the said amount been dedicated from my account but not crafted in mci account. Therefore i have transferred the same amount again on 18th to mci (Transaction reference number:- [protected]). So totally i have transferred rs - 2005000/- twice to mci account as all india neetpg counselling fees (Transaction reference number:- [protected] and [protected] ). herewith please find attached the payment receipt which i got from mci website. As per the receipt the 18th march transferred amount only credited in mci account (Translation reference no-[protected]) but the 17th transferred amount not been return to my account also (Transaction reference number:- [protected]). therefore you are requested to check and do the needful to return back the double dedicated amount back to my account.
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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
 
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Hi Thomas,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (75219) in the subject line so that our team can assist you.

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