Yesterday i was contacted by PayU support and they told they will be refunding my amount back to me as it is fraud website. They gave me a coupon code and told me to go to my bank portal and enter it there. When I added the coupon code, it says that I don't have sufficient balance in my account. When I checked with the PayU person who had called me, he told I had to maintain quarterly balance to receive the amount. Like, this is not some coupon or voucher i won, it is my money and they are putting these conditions. Now i came to consumer complaints to check but they've posted a comment that the merchant has received the money. Please help. That may not be a big amount to others but it is for me.
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PayUPaisa customer support has been notified about the posted complaint.
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant, and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant, and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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Team PayU