Address: Hyderabad, Andhra Pradesh, 500018 |
I received mai from hdfc card department,
I bring to your kind notice that, i vittala sudheer babu paid through my credit card no. 4893 xxxx xxxx 3182, to my mobile: [protected] and nalini teja's mobile number [protected]. I had loaded my amount to payzapp wallet on 29/09/2017 for 1st payment of rs. 5, 000/- ([protected]) and 2nd payment of rs. 5, 000/- ([protected]) on the same day. Both my transactions were successful. The first transaction was loaded and while the second transaction did not load at the payzapp wallet due to max limit has been reached. I received a message that the amount of rs. 5000.00 will be refunded to the account/card. But the same has not been credited to my account/card till date. When contacted hdfc cards customer care, they said the transaction process was successful. The same has been mentioned below for your ref.
I request you to take immediate action in this regard.
Transaction date settlement date transaction amount authorization code arn
29-sep-2017 30-sep-2017 5, 000.00 062306 74799207272001167633064
29-sep-2017 30-sep-2017 5, 000.00 077793 74799207272001167448976
Reagards
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