[Resolved]  Payzapp — amount debited but not reflected in payzapp ac

I had added 500 rs in payzapp wallet. Was using the wallet for first time. The phone call is not being answered. I tried calling them on thursday, friday but with no luck. The helpline number is useless. It is out of coverage, how can a toll free number customer care phone be out of coverage. After 6.30 on friday my phone finally connected to a computerised voice answering system where i kept my phone on for 13 mins but then disconnected it as i had waited for long while i believe. No response on e mail. Hdfc bank affilitated payzapp wallet literally is below par. Let know about this issue. Kindly call [protected]. I hope that past experiences of payzapp which were good continues this time. So please help and resolve our complaint asap
Was this information helpful?
No (0)
Yes (0)
Aug 30, 2017
Complaint marked as Resolved 
COMPLETELY RESOLVED
 
1 Comment

Comments

Dear Customer,

That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information