[Resolved]  Payzapp — amount deducted from wallet but not refund

Address: New Delhi, Delhi, 110020

I have transferred Rs. 5000/- & Rs. 1000/- to my hdfc bank on 23 Oct 2017 from Payzapp app. But amount not transferred to beneficiary account. Same day informed to Payzapp customer care and they said, transaction failed and money reverted to Payzapp in 5 days. To whom I have to contact?
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Aug 7, 2021
Complaint marked as Resolved 
Oct 23, 2017
Updated by babluadnan
My payzapp mobile no [protected], i have transferred sum of rs. 5000/- & rs. 1000/- to my hdfc bank on 23 oct 2017 from payzapp app. But amount not transferred to beneficiary account. Same day informed to payzapp customer care by mail, they said, transaction failed and money reverted to payzapp in 5 days. To whom i have to contact? And the customer care no is not connecting, hole day i have tried to call, is there any perfect customer care no that i can call.
Oct 25, 2017
Updated by babluadnan
My user no is [protected], I had made transectionfrom payzapp to my bank account dated[protected], Amt : 5000+1000/-, but Transection Failed, they didn't transfer to wallet till now.I have some,  Please look into the same.emergency. So can you please transfer my money or refund as soon as possible
 
2 Comments

Comments

Dear Customer,

We are sorry for the unpleasant experience you had with us. We request you to provide us with your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW Mention Ref ID PZ[protected] so that we can check the issue & help you with the same.

Anay
HDFC Bank Customer Assistance
Dear Customer,

We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

Anay,
HDFC Bank Customer Assistance

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