[Resolved] Payzapp — amount not credited to beneficiary account

Rajesh Kothuru

from Bangalore, Karnataka

Sep 15, 2017

Address: 560066

Website: HDFC PAYZAPPP

Hi i transferred amount to dbs account 5000rs in that i entered ifsc code is wrong but amount deducted in payzapp but in dbs bank not credited
Trasaction no:[protected]vy44ug7,
Bank transaction id[protected]
Bank account number[protected]
Bank ifsc code-dbssoin0811

Please check revert back my money to wallet or bank asap
I call'd so many customer care very time getting busy mail also not responding
Name : kothuru rajesh
Mobile: [protected]
Email: [protected]@gmail.com

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Sep 18, 2017

Complaint marked as Resolved

Done

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Comments

manjunath patil

from Bengaluru, Karnataka

Sep 18, 2017

Hi,
I tried to load money in to PAYZAPP from my HDFC bank credit card, transaction initiated from HDFC credit card (got a message : amount spent on your HDFC card). But not loaded in to my PAYZAPP wallet. Today I did twice 12/09/2017, at 11:33 AM and 12:19 PM.

I dint get any refund status from HDFC credit card.

HDFC Bank Customer Care

from Mumbai, Maharashtra

Sep 19, 2017

Verified Support

Hi,

There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

-Bejoy
HDFC Bank Customer Assistance