Payzapp — amount not transferred to my bank account and payzapp phone is not working

Address: Rangareddy, Andhra Pradesh, 500018

Website: payzapp.biz.hdfcbank.com/HDFCPayZapp/Account/Login.aspx

Dear all,

I have a proble with payzapp sponsored by hdfc. I have transferred 4000 to my payzapp to transfer to my bank account. But the transaction initially said it is failed but later the status has shown transaction success. But the amount is not transferred to my personal savings account.

I am trying to reach them since 4 days but their customer care no. Is not working so i have written an email to sort out the issue. There is no response on email either. When i tried to reach hdfc customer care, they said that they are not concerned about payzapp as it is a separate department.

When payzapp is sponsored by hdfc howcome hdfc will not be responsibile for any transaction done through payzapp.

This is the worst payment site i have seen ever. Now someone help me how to get my amount refunded back to account or my card.