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Payzapp — balance not credited to my account

Address:711302
Website:www.hdfcbank.com/htdocs/common/PayZapp/index.html

On 13 Oct 2017 I was transfer the mony from payzaap wallet to my SB account.
the balance was deducted from my wallat but amount not credited to my account.when i called to payzaap customer care of payzaap they are gave me a number.

my payzaap register no. -[protected]
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