Payzapp — failed transaction of 5000/-

Raghu1239

from Shillong, Meghalaya

Aug 20, 2017

Address: 751030

Website: Payzapp

A huge amount of 5000/- failed in a transaction amount not refunded.I have called and mailed no one is receivingnor answering .I hope consumer complaints forum will solve the problem.Already 17 days over no rfund done.Payzapp people not reaponding . OlConsumer complaints will solve problenm now and then I will. Ve grateful.Hope to hear from u soon phn no -[protected].
Name-Prasant Tripathy.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 28, 2017

Verified Support

Dear Customer,

Post checking the details, we see that the you had made a Load money transaction on 19-Aug-2017 09:15:06 for Rs. 5000/- and the transaction has failed. The refund will be processed back to the source card within 5 working days.

-Bejoy
HDFC Bank Customer Assistance