[Resolved]  Payzapp — fraud transaction from my account

Address: 110096

Hi this is with regards to fraudulent transactions that were done on payzapp using my debit card number [protected].

I dont even hold any payzapp account so I have no idea how these transactions were done.

On 13th July around 04:11 AM i got alerts on my mobile that below transactions were done on payzapp. I have attached the below messages which i got on phone

Rs 10.
Rs 10
Rs. 2500
Rs. 2500
Rs. 1000

Totaling to Rs. 6020.
I have no clue how these transactions were done or authorized.
I want payzapp to refund this amount and also let me know where were these transactions done? To make which payments or for transferring to any other account?

Again. i don't even hold any payzapp account so i need to understand how this is done, neither did i get any OTP on my mobile number.
Please refund the amount back to my account for the above transactions as I have not done these or authorized any of the above transactions.
This is a serious flaw in payzapp if they are allowing such fraudulent transactions easily.
I am not getting any support from your side.
My mobile number is [protected]

Regards,

Dayal Chandra
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Aug 6, 2021
Complaint marked as Resolved 
 
3 Comments

Comments

I did a transaction of 4400 RS, which got failed but money deducted from my SBI account on August 5th 2017 but it is not added PayZapp wallet .
Transaction id is txn#[protected] and POS is [protected].
My mobile no is [protected],
The payzapp customer care is worst they are not picking call.
So many people facing same issue.
Dear Customer,

We request you to visit the nearest cyber crime branch and raise an FIR.
Please feel free to email at [protected]@payzapp.in or call on[protected]Toll Free)

-Bejoy
HDFC Bank Customer Assistance
I did a recharge for my Tatasky DTH from the payZapp amount is ₹ 260 only. Then the bill amount was deducted from my canara bank account. But the recharge transaction showing successful. Till now, my TataSky account not get any transaction from PayZapp. I cannot get a chance to make a complain from the app about the fraud case.
Please do back my money, I don't want to make any transaction from this app. This is a cheater app.

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