Payzapp — fund transfer failed and transaction not returned

Address: Faridabad, Haryana, 121004

Website: PAYZAPP

I have transferred rs. 3900 from my payzapp account to my sbi account no. [protected] but my amount from the wallet was debited and it was not credited to my bank account. My transaction id[protected]pq54yx dated : 23.10.2017. So, kindly repay back the amount to my account.
Following are details: -

My payzapp register mobile no - [protected]

Txn id :[protected]pq54yx3