Payzapp — money deducted from payzapp wallet but not credit to bank account

Address: Bangalore, Karnataka, 560016

Hi payzapp, i had made 2 transfer worth ₹.5000/- to icici bank account and ₹.2000/- and kotak bank account on[protected]. The transaction shows successful in payzapp. But amt did not get credited to my accounts. Tried contacting payzapp cc but heard busy tone every time. Sent mail to support mail id and received only system generated reply. Kindly act on priority and refund the amt ₹.7000/- as the trust on hdfc matters a lot.