Payzapp — money not credited

Hi team,

As i transacted today rs 5000 using payzapp to credit the amount to my bank account which i added earlier to this.
But amount is not credited to my axis bank account which transferred from payzapp which is showing successful transactions as attached in the mail.
Please update the status where the amount gone. I didn't have amount payzapp account or in my bank account.

Transaction id:[protected]vt80kz4

Regards
Vishnu