Payzapp — my balance of 5010 rupees is not available in the payzapp account

Address: Bangalore, Karnataka, 560091

Website: payzapp.biz.hdfcbank.com

Hi support team,

Date of 07-nov-2017 i have transferred 5000rupees to payzap account and amount is deducted from credit card. Today 08-nov-2017 the balance showing in the app is 'null'. I don't know where is gone my total balance. Please help me out

Payzap customer care number is getting busy from morning i do not know whether customer care people or there or not.

Thank you

Regards
Ashoka c