[Resolved]  Payzapp — Online transaction

Address: 400092
Website: payzapp.in

Transaction done on 31st may through Payzapp app to recharge my tatasky account of amount 3773
after that i check my card is deducted but tatasky haven't received that amount. i talked with payzapp support and even tatasky support they said wait for 5working days if amount is deducted you will receive refund from cyber. after that again paysapp said the transaction is successful from their end and talk with tatasky and tatasky said they havent received such amount. i have attached proof of mail from tatasky. now on june 24 payzapp created complain and said with for 5days we look into this matter and solve it.

all i waited for 5days as said in mail
Complain Number : LW-53174

Amount : INR 3773/-
MRN : MVISA[protected]hdBLI
Order Description :[protected]qI37xO6
RRN :[protected]

its now 10days still i havnt got my refund

please refund my money or else i take some other action

worst service and worst support from you.
please solve my issue asap

Transaction date 31st may...its more then a month now still you havent resolve the issue just blaming on each other. (u saying issue with tatasky and they saying issue with you)

Here is i have attached the mail of tatasky they sended me saying they havent got any such amount
+3 photos
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Aug 8, 2021
Complaint marked as Resolved 
Jul 05, 2017
Vikas Reddy boyapally's response
Sorry registered mobile number is :[protected]
 
2 Comments

Comments

My payzapp registered number is :[protected]
I transferred 5000 from pazapp to SBI bank account
Then it shows failed transfer but amount deducted from payzapp
Not added to account
Please help me
Please refund my amount
Dear Customer,

Post checking the details, we see that the charge back is raised on 27 July 2017. Refund for same will be credited to your account within 45 days as per the Visa guidelines if the representment proof is not received from the acquiring bank.

-Bejoy
HDFC Bank Customer Assistance

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