Payzapp — payzapp sbi credit card money deducted not reflected in payzapp account

Address: Rangareddy, Andhra Pradesh, 500082
Website: Payzap

I have added 5, 000 into payzapp account from sbi credit card. Money got deducted from card but not reflecte din payzapp. Kindly help me out.
I had made this transaction on 2 november 2017.
Once money is deducted from card, it shows an error that "there is a problem encountered in the app". Money is not refunded into card. Also money is not added into payzapp. My payzap mobile number is [protected].
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Nov 03, 2017
Updated by Anand Tellabati
I have added 5, 000 into payzapp account from sbi credit card. Money got deducted from card but not reflecte din payzapp. Kindly help me out.
I had made this transaction on 2 november 2017.
Once money is deducted from card, it shows an error that "there is a problem encountered in the app". Money is not refunded into card. Also money is not added into payzapp. My payzap Account number is IN[protected].
 
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