Payzapp — refund not received yet

Address: Faridabad, Haryana, 121001

Hi,
This is lakhan singh. I made a transaction through payzapp on 22/10/2017 in which i transferred 5000 /- from my payzapp wallet to my hdfc bank account. But i entrered incorrect ifsc code as hsfc0000396 instead of correct ifsc code hdfc0000396. Initially it showed transation failed but amount was deducted from my wallet and not received in my bank account. Now in history that transaction is showing successful but no amount is received in bank account as ifsc code entered was incorrect. My transaction id is[protected]zq16zk1
Now i tried their number multiple times but their number is always busy also i send email three times but no response yet.
Feeling cheated... Big fraud company... Please stop using this app

Thanks,
Lakhan singh
[protected]