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[Resolved]  Payzapp — unsuccessful transactions with no refund.

Website: HDFC PayZapp

I tried two transaction worth 3175 and 3000 on 24th and 25th august respectively which were shown successful but were incomplete. I wrote mails to support team for which i got an automated response that they will contact in 24 hours but i have yet not got any reply from them. Also, all their customer care numbers are unanswered saying executives are busy even keeping the line on for 10 mins.
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Aug 8, 2021
Complaint marked as Resolved 
 
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Dear Customer,

That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance
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