Peerfath Agency — Customs issues

Dear sir,
I have submitted all the forms required for kyc, still my shipment status is

1. A specialized form/statement is required for clearance from recipient.
What does this mean?
Tracking number is[protected].
It is coming from Dubai. Do i need to give more documents for the clearance. Let me know if i have to do something for that. Does this happen every time.
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