| Address: G.s joshi ,A20 Rishi Vihar oPp Mount letra zee school Dehradun |
Termite solution was done on 27/07/2018 at my residence (as per Inv.no.p1282GT[protected]
Dt.31/07/2018) as per the agreement .The company promised 2 year warranty with 2 visits. The company only visited once after 8 months and second visit was not done by them. I reminded them during the month of June20 as I had discovered some termites in my kitchen. My 2 year warranty was ending on 27th july so I reminded them during mid June to which they replied that due to the lockdown they'll be unable to visit and said that they will visit within 15 july, but no visit was done by them.After this due to my illness I was not able to call them as I was admitted in hospital. So, I reminded them again during august to which the company simply refused and said that my warranty period has expired, I reminded them many times but they did not responded and postponed the visit due to which my warranty period was expired. If any damage happens to my house due to termite, the company will be held responsible as the company has not fulfilled the agreement.
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