PharmEasy — medicines delivered with opened packet

Address: Pallikiranai, Chennai, Tamil Nadu, 600113

Sir/madam,
I ordered medicines on pharmeasy on august 20th, but delivery date is 21st aug, but delivery boy postponed my order without my permission.
I received parcel on 22nd evening but the parcel is opened and for cold storage products there is no ice pack, (Lumigaan 0.003, novomix, mixtard, nikoran) one strip is fully damaged, 2 medicines are missed
I called and raised a complaint but still now they are not able to resolve my issue
Invoice number: c[protected]

Seller : laxmi chemmist
Plot no. 10, ground floor, gopal nagar main road,
Gopal nagar, pallikaranai, chennai, 600100
Dl number: tn[protected]-14), tn[protected]-14), tn05-20b[protected], tn-05-21b[protected],
Gstin: 33aahfl1873b1zo

Name of the pharmacist : ravuthar naina
Pr number 24775a1