Dear Sir / Madam,
I would like to inform you that, yesterday I went to purchase Haleem at your branch at Pista House, A S Rao nagar, Kapra, medchal-malkajgiri, Hyderabad.
Where I had ordered 2 plates of Haleem, there in the counter they said they would accept only CASH, when I enquired about Gpay or Ppay, they said go to the inside counter and pay there and collect the receipt. I went to the cash counter and paid through Phone Pay for 2 plates of Haleem which was charged Rs.504.00 vide bill number 126 dt: 05/05/2021 (GST NUMBER MENTIONED IS 36AAHFF1921E1ZT) and given the receipt. After taking the receipt gone to the counter where Haleem bill will be given, there the person has taken this bill and given one for receipt for TWO PLATE vide bill no: 43 dt: 05/May/2021 (GST NUMBER MENTIONED IS 36AASFP4672M1ZD) and the bill was mentioned as (Prices inclusive of all taxes) and the amount mentioned is Rs. 480/-.
When i saw the bill and found some discrepancy in bill, immediately i went to the cash counter and asked about the difference, in reply the cashier Mr. Gnanesh has told that it will be taxes extra and we will charge like that only.
As there were a few arguments and finally i had not taken the Haleem and informed that i will give the complaint against this bill, in term the cashier has told yes you can give a complaint and no one is going to do anything.
After searching the email id in google, i was informing the same to you and if no action taken against the same billing, i will be informing to GOVT authorities in this regards as the both the bill copies are available with me and surely it will be communicated to Govt Authorities as i had not taken the Haleem also.
This is for your kind information and further necessary action please.
A line of communication is highly appreciated.
The Bill copies are enclosed for your ready reference.
With Best Regards,
A. LOKANADHAM
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