Plan overseas is big scm. An organisation which make fake promises, and no customer support. Here are few instances from my experience:
1. It's been already 2 months, and even after several requests to their client service manager Kabir Ahuja, Plan overseas never provided me with a customer copy of the service legal agreement contract for the 39999/- that I paid as a signup fee. Rather Kabir showed frustration with follow up
2. On my profile evaluation for Product owner roles in Canada, they mentioned there were 691 matching roles, and it was mentioned they will make applications every week, but so far in 6 weeks since the agreement, they have shared my cv with only 20 emails, and have not heard back from any one of them yet.
3. Earlier it was mentioned to me that the contract will be only for 45 days. Upon receiving it, I asked to update it, which was agreed upon by Kabir Ahuja but it was never updated.
4. There was never an upfront communication/ update from Kabir Ahuja. On my request for an update every week, he showed frustration and non-cooperation.
5. He denied my request to communicate with the application team or any other person, in the organisation who could have assisted me in tailoring my profile. He also denied my requests for video call meetings.
6. To widen my scope of job search, I tried to help them by offering to assist me in making applications for Business Analyst and Scrum master in addition to Product owner roles, which was never executed, even after 4 weeks of my request.
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Hello Mr. Binay,
It is such a delight to finally discover that you exist and nothing terrible has happened to you especially after you shunned all possible ways of communications; with our client representative/ POC/grievance team right after a single call wherein you had different opinions for the process.
Once the walkthrough of the process was done, it all seemed so easy and smooth for you until the point payment part was involved. Nobody forced you into the enrolment, you made your own choice and once it was done, you simply wanted super quick results within the period of less than a month which is actually too soon to even conclude on the end results and hence it could have been never manifested the way you wished/ planned. You were provided with the CAP login credentials on 1st February 2023 after sharing your profile with prospective employers/agencies and on 17th February 2023 you started asking for refund stating you have not received the services! You claim to get an opportunity in the overseas in 15 days! Up to your disappointment, things never happen overnight and they do take time. You never responded to efforts made for communication, from our POC/client representative or even the grievance head over the call/WhatsApp/mailers ( https://prnt.sc/RxexadUaZOzg ). Even after you had that hot talk with your consultant and you threatened to defame us on social platforms if we do not refund your money, we continued your services and again applied for the opportunities on 22nd February 2023 and the same was updated to you over the mail ( https://prnt.sc/Z-JVTmbMciVR ) as you were not answering our calls. Just to take out your frustration, you tried defaming us on a different platform to which enough and apt response with proofs had been produced. Attaching here, the response made against each and every baseless comment/allegation made. No organization is going to work on your mood. One day you decide to take the service & after taking a month of service you start asking for refund and start threatening to defame us on social media if things doesn’t go as you want them to!
Hopefully you must be doing something in your life to respect and understand that professionals who have groomed their skills and expertise to reach at a point where clients develop complete trust and faith over the process deserve at least the acknowledgement for saving your time and efforts, avoiding your hustle finding the correct routing options. But again you made some very serious allegations on our firm to the point that they could not be resolved just through the dialogues hence the legal notice was also sent out to you. A copy of which is attached here for reference.
https://prnt.sc/5Jxl2_G1PtWx
https://prnt.sc/gG4Ry7B_gW7k
As per you only 20 mailers were dropped that too on non-established mail recipients, so technically the access revoke should not be bothering you. In the event that you mentioned that the mail recipients were not authentic, gets established, we would be providing you with official apology, full refund of the service amount along with any subsequent consequence including loss of business.
Please find below the links of the screenshots that validate the actual number of emails sent/received and the responses from the employers in just a period of 15 days of service:
https://prnt.sc/tzley3yLPlY8
Request you to have a reality check and compare the services provided in such a package. We always maintain Customer over comfort policy and we never compromise on our deliverables. We also happen to maintain a proud base of customers (consisting of so many skilled professionals) who were not only guided but also received the most satisfactory services as well.
Please find below the links of the screenshots of the responses received from different employers in just a period of 15 days of service:
https://prnt.sc/28rmIwPdgx7b
https://prnt.sc/rAAIlqK59oo2
https://prnt.sc/K2xK9eQdYOef
https://prnt.sc/tG1quPEhIKsp
https://prnt.sc/o9Cku98Ycwsm
https://prnt.sc/CvKSwNzpMKyY
https://prnt.sc/hz9-lJeqinG_
https://prnt.sc/sQ6q7KA8bJdF
People think it's just a matter of few minutes and the internet connectivity & they can write anything against an organization. Making false allegations against an organization is illegal & punishable offense.
Suggest you to stop spreading rumors and your frustration and be productive enough to engage in providing dependable feedback. Last but not the least, for such a truthful person that you are, suggest you to accept the notice sent and if you would be establishing the allegations made claiming you have not been given with the services, we assure full refund of the service amount.
Thank You,
Team Plan Overseas