[Resolved]  Planet Sports — Exchange

Address: Mumbai City, Maharashtra

My Fila track pants tore within a week of buying it from Planet Sport R City Mall Ghatkopar Mumbai. When I went there to either exchange or return it they straight away denied it saying they can't. I wonder if this is real Fila product coz the pant's cloth has been torn n not the stitches. Also I had bought couple of them n same thing happened with both the pants however I wore it for not more than couple of times in a single week.. For sure I've been fooled by cheap/duplicate product instead of Fila n that's the brand loyalty I've, as I've used Fila product in the past.
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Aug 5, 2021
Complaint marked as Resolved 
Planet Sports India customer support has been notified about the posted complaint.
 
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Dear Amin,

Greetings from Future Group, this is Priya. We regret the inconvenience caused. Please write to me at [protected]@futuregroup.in with your contact details and invoice details so that the team can take this up at the earliest.

Regards,
Priya
Future Group

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