[Resolved]  PNB — Delayed refund

4th February 2021
This is to inform you that, I was suppose to get my refund from TCNS clothing. There were two refunds which were initiated from their end on 4th February 2021 and 8th February 2021 respectively. Following are the details:
Refund amount 1899 on 4th February 2021 with bank reference number: 30004610371026103778176

Refund amount 1899 on 8th February 2021 with bank reference number:30004610411032146562959
The refund was suppose to credit in 5-7 working days but it didn't happen, I did call customer care of the bank but they asked me to go the main branch and when i went to main branch they are asking me to talk to company and bank customer care. The bank has not taken my matter seriously after writing several emails and several calls too. Both the refunds make rupees 3798.
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Mar 5, 2021
Complaint marked as Resolved 
I received the amount in my account after 10-12 days of writing a complaint.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
 
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