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Punjab National Bank [PNB]

PNB — Refund Not Credited In My Account

Address: India
Website: www.pnbindia.in

I purchased an item worth rupees 496 from amazon but I canceled it because of some issue. I bought it on 2 Feb and today it is 18 Feb and still, I didn't get the refund credited. I contacted Amazon they gave me a reference id to confirm the issue from the bank. Amazon is telling contact your bank and the bank is telling contact amazon. What should I do now?
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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