Pohunch.com — Late delivery/Non delivery of pre-paid order

I wish to complain about an online company called Pohunch. com, and seek your timely intervention.

1. I placed an order - Order Number 79433 - on May 13. It is now May 16.

2. The order was for several items, which I needed in a hurry, like bread.
I placed it as the pohunch website promised delivery in a maximum of 36 hours.

3. I have not received my delivery as yet.

4. All my emails and calls either bounce or "do not exist", respectively. It appears the company has given fraudulent contact details on their website.

Kindly assist in getting them to deliver by Friday, failing which they should refund me in full.